It’s been more than 10 years since the South Beach Summer Tanning facility opened, but the tanning salon at the beachside resort is still going strong.
News.co.nz/south-beach-summer-tanning-retailer-retails-the-resort-is-running-around-the clock-at-a-sustainable-price-1-6232611.html South Beach Sun Tanning is running around the clock at a sustainable price 1:21 South Beach beach tanner Jodie Whitehead said the resort’s current business model was sustainable.
“It was a very good thing,” she said.
“But the business model hasn’t changed.”
We’re still getting more and more customers, and we have more customers coming into the spa for more than just a simple tan.
“That’s the biggest challenge.”
When we started we had no staff.
We didn’t have any sales staff, no staff who could sell the business to someone else.
” It’s still the same at the South Island’s newest luxury resort, Sun Tanneries Resort & Spa, which opened on January 31, 2019.
Jodie, who has been a South Beach sun tanner for 11 years, said she was looking forward to working with her clientele again.
“They’re really good, and they’re really nice people.” “
I hope we can see the people who come here for a tan,” she told 7.30.
“They’re really good, and they’re really nice people.”
Sun Tannerys’ new client-oriented service model has brought the resort close to its goal of 10 million visits a year.
South Beach Sun Tanners have to be paid on a first-come, first-served basis, with only the first 30 customers able to pay for a first visit, a policy which has not been enforced for the last 10 years.
While some customers may be interested in using the spa’s tanning machines, it is also popular with locals who want to be close to the beach and experience the sunshine.
The resort’s customer service team is currently working to implement a new service model, with the aim of bringing more people into the resort, said Ms Whitehead.
In 2017, the South Coast Council opened an investigation into the South Side Spa after a customer complaint that the spa was charging $600 to $1,000 to treat skin with the machines.
A South Beach resident wrote to the council to complain about the spa charging $400 to $800 to treat their skin with one of the tanneries machines, with some customers reporting they were treated for as little as $30.
On December 20, 2019, the council received a complaint from a South Island woman who said she had been treated at South Beach Tanning for $865.
When contacted by 7.31, Sun Tonerys spokesperson Jodi Whitehead declined to answer further questions.
It is unclear how much of the cost of a second visit was covered by the council’s investigation.
Sun Tanners has been fined $200 by the South Australian Government for using the equipment illegally, and in April 2020 it was fined $1 million for violating the South East Coastal Health Act.